The AI-Powered Future of Work with Microsoft 365

Microsoft share a powerful vision for how AI embedded transparently into our office tools will transform how we work.

This entry is part 1 of 8 in the series The 365 Future of Work

The AI-powered enterprise represents a new paradigm that leverages advanced algorithms and machine learning capabilities to drive innovation, enhance decision-making processes, and optimize operations.

AI technologies have revolutionized the way businesses operate, enabling them to analyze vast amounts of data, automate tasks, and personalize customer experiences.

As organizations continue to embrace AI, they are unlocking new opportunities for growth and innovation.

The central value of the Cloud has always been that it enables organizations of any size to tap into computing power on a shared basis that they couldn’t afford or have the skills to adopt directly in-house. Ai represents the pinnacle of this. The ultimate evolution of massive, intelligent computing capability, made accessible to even the smallest of organizations via Cloud services like Microsoft 365.

A New World of Work

Jared Spataro, Head of Microsoft’s Modern Work team, sets the scene in this Harvard Business Review interview, which looks at the future of work and the technologies that will get us there, and in this WSJ interview he discusses how the company is expanding access to OpenAI tools and the growing capabilities of ChatGPT.

Microsoft just finished their second annual Worker Trend Index, which analyzes a survey of 31,000 people in 31 countries as well as other data and trends, discovering that the people coming back to the office post-pandemic are very different from those who left it two years ago. But many leaders don’t fully understand just how different.

This interview is part of a series called “The New World of Work,” which explores how top-tier executives see the future and how their companies are trying to set themselves up for success.

Microsoft CEO Satya Nadella laid out the companies vision for enabling and accelerating this transformation, showing off new advancements in artificial intelligence for its productivity tools, like Outlook and Teams. In March of 2023 Microsoft shared this talk from Satya Nadella and Jared Spataro focused on how AI will power a whole new way of working for everyone.

The Era of the AI Copilot

At the centre of this revolution is the Copilot concept and applications, which Microsoft CTO and President of AI Kevin Scott describes in this keynote talk: The Era of the AI Copilot.

In this talk Microsoft describe Becoming an AI-Powered Organization with Microsoft Copilot.

Copilot combines the power of large language models (LLMs) with your data in the Microsoft Graph—your calendar, emails, chats, documents, meetings, and more—and the Microsoft 365 apps to turn your words into the most powerful productivity tool on the planet.

Copilot is integrated into Microsoft 365 in two ways. It works alongside you, embedded in the Microsoft 365 apps you use every day—Word, Excel, PowerPoint, Outlook, Teams, and more—to unleash creativity, unlock productivity, and uplevel skills.

Business Chat works across the LLM, the Microsoft 365 apps, and your data—your calendar, emails, chats, documents, meetings, and contacts—to do things you’ve never been able to do before. You can give it natural language prompts like “tell my team how we updated the product strategy” and it will generate a status update based on the morning’s meetings, emails, and chat threads.

In this video Microsoft introduces the 365 Copilot and in this one How It Works. There is one for each major product, such as Copilots for Teams Meetings, Outlook, Word, Excel, Powerpoint, Security and Power Apps.

The core ideal is one of intelligent work augmentation, where the copilot accelerates and magnifies the end result of what a person is trying to achieve, automating the mundane and enhancing the output.

For example imagine you missed an important meeting. You can use the Teams copilot to ‘follow’ the meeting, and be sent a summarized recap of what you missed. Consider the billions of other interactions like this one that office workers participate in, and how much of an overall productivity boost can be achieved with all of them enhanced this way.

Series NavigationArchitecture for the New Future of Work >>

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