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Unisys adopts Microsoft Teams to Streamline Calling and Collaboration, Saving $1 million

Unisys used a combination of tools for conferencing and collaboration, including Microsoft Teams and Zoom.

This entry is part 3 of 5 in the series Unified Communications with Teams

Unisys, a global technology solutions company, used a combination of tools for conferencing and collaboration, including Microsoft Teams and Zoom.

However, employee feedback revealed that switching between applications was time-consuming and inefficient.

The company evaluated Teams for conferencing, chat, and collaboration and found the feature set comparable to Zoom, with a few added benefits. Teams also brought Unisys new features like Microsoft Whiteboard and Microsoft Power Platform.

Comparing Zooms and Teams

When it comes to enterprise collaboration and unified communications, Zoom and Microsoft Teams are two popular platforms that offer a wide range of features.

Zoom and Microsoft Teams are both powerful collaboration and communication tools that offer video conferencing, chat, file sharing, and more. However, there are key differences between the two platforms that may influence your decision.

  • Features: Both Zoom and Microsoft Teams offer a range of features, but they differ in certain aspects. Zoom is known for its simplicity and ease of use, with features such as virtual backgrounds, breakout rooms, and screen sharing. On the other hand, Microsoft Teams provides a comprehensive suite of tools, including document collaboration, project management, and integration with other Microsoft products like Office 365.
  • Pricing: When it comes to pricing, Zoom offers a variety of plans to suit different business needs. They have a free plan with limited features, as well as paid plans with additional features and participant limits. Microsoft Teams, on the other hand, is included as part of the Office 365 suite, making it a cost-effective choice for organizations already using Microsoft products.
  • Integration: Integration with other tools and platforms is an important consideration for many organizations. Zoom integrates with popular third-party applications like Slack, Google Calendar, and Dropbox, allowing for seamless collaboration. Microsoft Teams, on the other hand, integrates seamlessly with other Microsoft products, making it an ideal choice for organizations already using Office 365 and other Microsoft tools.
  • Security: Security is a top concern for enterprise collaboration platforms. Zoom has faced some security issues in the past, but they have made significant improvements to address these concerns. They now offer end-to-end encryption and various security features to ensure data protection. Microsoft Teams, being part of the Microsoft ecosystem, benefits from the robust security measures implemented by Microsoft, making it a secure choice for organizations.
  • User Experience: Both Zoom and Microsoft Teams offer intuitive user interfaces, making it easy for users to navigate and utilize the platforms. Zoom’s interface is simple and straightforward, allowing users to quickly join meetings and access key features. Microsoft Teams, on the other hand, offers a more comprehensive interface with various tabs and features, which may require some time for users to become familiar with.


Ultimately, the choice between Zoom and Microsoft Teams depends on your organization’s specific needs and preferences. If you require a simple and user-friendly platform with a focus on video conferencing, Zoom may be the ideal choice. However, if you are already using Microsoft products and require a comprehensive suite of collaboration tools, Microsoft Teams offers a seamless integration and a wide range of features.

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