Orange: Embracing the Future of Work with Microsoft 365 and Ai

As they describe here Orange believes the Future of Work is all about the employee experience.

Executive leader Vivien Boistuaud describes his vision for “Positive Productivity”, an approach that should serve as a guiding principle for all investments and digital transformation projects.

He articulates how Microsoft 365 is key to this strategy, an enabling platform that enhances the employee experience, including the integration of third-party applications and business applications into collaboration solutions like Microsoft Teams.

This environment is now widely adopted by companies and organizations worldwide, and Orange Business, as a long-standing and privileged partner of Microsoft, assists its clients in optimizing this setup.

A Paradigm Shift

Vivien’s colleague Ruchi Mago writes how the concept of employee experience has changed a lot over time.

Work-life balance has evolved to work-life integration: Harmonizing personal and professional lives, with a focus on holistic well-being: Physical, mental and emotional aspects.

Management styles have matured from top-down to open communication, and employment has progressed from role-based to skill-based hiring. This represents a major shift of power and hierarchy to participation and accountability: From control to autonomy, and from perfection to continuous improvement.

It also reflects a changing mental models, from a fixed to a growth mindset: To continuously evolve, to learn from failures, criticism and mistakes vs only learning from achievements. A central theme is embracing all forms of diversity and weaving an inclusive culture, where everyone feels that they belong and are valued.

These changes reflect what today’s workforce needs and expects. Companies that adapt will be better at attracting, engaging and retaining top talent, driving their success.

Harnessing Generative AI

Orange experts assist clients in maximizing their investments and preparing them for the upcoming artificial intelligence revolution with the imminent widespread adoption of Copilot, generative artificial intelligence, integrated into Microsoft 365.

Nurrul Raudha explores how AI in the form of 365 Copilots is transforming the workplace, focusing on HR as one example scenario.

Increasingly, GenAI has been deployed to enhance talent management and employee experience, and even offers analysis of candidates’ resumes, thereby easing and expediting the manual recruitment process. In other examples, GenAI is capable of identifying people with high potential using digital values and is even powerful enough to conduct deep profiling prediction of candidates, along with skills matching for specific job roles and mapping future career paths and development for individuals.

Marie-Hélène Briens Ware, VP of Workplace Together at Orange Business, explains the telco’s involvement in the Microsoft 365 Copilot early access programme and provides insights into the tests. She also discusses the potential applications of generative AI for a service provider such as Orange Business.

Devices and Cybersecurity

Orange addresses the full scope of IT needs for organizations embracing Microsoft 365, including devices and cybersecurity.

The main challenge for front-line workers is to provide them with a reliable “digital workplace”, to facilitate their work and increase their productivity, but also to better include them in the company and prevent them from leaving. Find out how Orange Business and Microsoft have a range of solutions for front-line workers, from terminals to applications, including connectivity.

Optimizing and securing the Microsoft ecosystem is a major driver of productivity and value that 365 partners add, as demonstrated by Orange Business and Orange Cyberdefense during this presentation at Hello! World in Rome in June.