Enterprise 365 | Blueprints
NHS 365
Best Practices Solutions Guide
The National Health Service (NHS) stands at a pivotal moment in its digital transformation journey.
With an estate of over 1.3 million staff, thousands of organisations, and one of the largest and most complex technology landscapes in the public sector, the successful adoption of modern cloud productivity and collaboration tools has never been more critical.
NHS 365 defines a best practices blueprint designed to accelerate the safe, effective, and equitable adoption of Microsoft 365 tools across this estate:
M365 Adoption Maturity Model for NHS Trusts
Trusts need a clear roadmap to benchmark their current state and plan their journey. This 5-level maturity model provides that roadmap. It shifts the focus from "what technology have we deployed?" to "how are our people working?"
Maximizing Feature Functionality
The N365 license provides a superior, integrated, and cost-effective solution for common healthcare workflow scenarios. The "Virtual Visits" application combines Microsoft Bookings with Teams. This provides a secure, end-to-end platform for scheduling, managing, and conducting remote consultations.
AI Powered Productivity
A pilot in 2023 found that Copilot could save "on average 43 minutes per staff member per day". Extrapolated across the NHS, this "could save up to 400,000 hours of staff time per month, time that can be refocused on frontline care.
This report distils lessons learned from early-adopter trusts, the NHS 365 national team, Microsoft public-sector engagements, and comparable health systems worldwide, to provide practical, evidence-based guidance.
Solutions Guide
Our Solution Guides combine expert insights, case study blueprint models and supplier capabilities into a complete resource to support adoption.
Transformation Practices
How the technology enables new ways of working and improves business processes, and the change management journey required to realize these benefits.
Technology Architecture
A showcase of the new tools and vendor solutions required for these enhancements, and enterprise design blueprints for their implementation.
View the online presentation or download the PDF.