Contact Center
Best Practices and Technology Tutorials on Building Contact Centers with Microsoft 365.
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Apps
Microsoft Engineer Builds a Next Generation Contact Center on Teams
A detailed tutorial series on how to build a contact center using the native features of Microsoft Teams as the…
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Partners
Solgari: Contact Centre for Microsoft Teams and Dynamics 365
Solgari's Cloud Contact Centre for Microsoft Teams and Dynamics 365 enables every employee to be a customer service champion.
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Apps
Announcing Dynamics 365 Contact Center – a Copilot-first Cloud Contact Center to Transform Service Experiences
Transform service experiences with a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every engagement channel.
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Apps
ABN AMRO Meets Customers Anywhere for Financial Advice with Microsoft Teams and Azure Communication Services
ABN AMRO, one of the largest banks in the Netherlands, has a goal to be a “personal bank in the…
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