Copilot in Dynamics 365 Guides transforms the real world into an input for generative AI, providing assistance to frontline workers in industrial settings.
Now, workers can interact with Copilot using natural language and gestures to receive the information they need in real-time with speech and holograms.
Mixed reality together with AI presents a human-first interface that promises to accelerate real-world processes. Copilot in Guides holds significant potential for businesses seeking greater efficiency and effectiveness in their operations.
As they describe here, Copilot in Dynamics 365 Guides assists workers in industrial settings who deal with complex equipment and processes.
New technicians need to ramp up quickly while learning how to operate and service that equipment. When equipment stops functioning, workers must act quickly to diagnose the problem, implement a fix, and then document their work. Instead of workers needing to search through volumes of digital documents or paper manuals, Copilot enables workers to ask for relevant information using natural language and human gestures, such as looking and pointing.
Copilot uses generative AI to search for information from technical documentation, service records, training content, and any other data sources that customers curate. Copilot then summarizes the information to provide interactive guidance through content and holograms overlaid on the equipment in operation or maintenance.
Mixed reality together with AI presents a human-first interface that promises to transform real-world operations. Now, Copilot can assist industrial workers in real-time with speech and holograms.